Category Archives: Crisis Management
Dirty Rotten Strategies: How We Trick Ourselves and Others into Solving the Wrong Problems Precisely
People and organizations are perfectly capable of making the most outrageous missteps. But, how does a person, organization, or society know that it is committing an error? My latest book, co-authored with Abraham Silvers, delves into how organizations and interest groups lure us into solving the “wrong problems” with intricate, but inaccurate, solutions. Continue reading
Posted in Blog, Business, Crisis Management, Media + Politics
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Managing the Mess
An odd aspect about the financial mess is how little discussion has been given to managing it, and the economic crisis with it, as messes. In all the finger-pointing, one party has escaped with less attention than deserved – business schools. Continue reading
Posted in Blog, Business, Crisis Management, Philosophy + Systems
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How Not to Handle a Crisis: What Every Candidate Needs to Learn About Crisis Management
I’m very worried that by his not really understanding what crisis management is, Barack Obama’s candidacy may have suffered a fatal blow. I’m especially worried because I think he’s the right person for these dreadful times. Continue reading
Posted in Blog, Crisis Management, Media + Politics
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What Has Business Learned from 9/11?
What, if anything, have businesses learned from 9/11? Unfortunately, not much, even though it is estimated that up to 80% of terrorist acts are committed against businesses, not against governments. Continue reading
Posted in Blog, Crisis Management
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When Good Organizations Do Stupid Things: The Humane Society and Michael Vick
One of the cardinal rules of Crisis Management is never, ever underestimate the capacity of all organizations to do stupid things. Continue reading
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Failing to Learn the Lessons: The Sago Mine Disaster
The most disturbing thing about the recent Sago mine disaster is that it didn’t have to happen. Unlike natural disasters, human disasters (crises) are not inevitable. Continue reading
Posted in Blog, Crisis Management
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Disaster Planning Is an Unmitigated Disaster
In the rush to fix blame, the most important lessons of the two major natural disasters to strike the planet in the past year— the Asian tsunami and Hurricane Katrina— are already being ignored. Both disasters should teach us that there is now a seamless connection between “natural” and “human-caused” crises. Continue reading
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A Two-Year Study Shows that Companies Failed to Learn from 9/11
Read the results of our two-year study showing that companies are just as vulnerable and unprepared as they were before 9/11. Continue reading
Posted in Blog, Crisis Management
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