Workshops

Customized Courses Tailored to Your Organization’s Needs

We are in living in a new era that demands innovative modes and methods of thinking if one is to survive and succeed in the global economy. But the precise content and nature of the “new skills” required of 21st-century workers are rarely taught.

services_team.jpgOne of the most essential skills in today’s world is critical thinking, or CT for short. These one-day workshops introduce participants to CT skills such as systems thinking, inquiry systems, and crisis management, and give participants the opportunity to apply them to practical problems.

Courses Offered

Systems Thinking and the Error of the Third Kind

This workshop introduces participants to the Myers-Briggs personality typology. The Myers-Briggs is an essential component in defining complex problems from multiple perspectives so that one can solve the “right” problems and thereby avoid solving the “wrong” ones. The Myers-Briggs also provides an important way to analyze the design and performance of organizations. The Myers-Briggs is crucial in understanding crisis management, risk management, and spirituality in the workplace.

Inquiry Systems

This workshop introduces participants to different types of inquiry systems, or systems for producing different types of knowledge. Indeed, different inquiry systems not only produce different types of knowledge, but they differ fundamentally with regard to what they define as “knowledge.”

Not all systems are suited for the same kinds of problems. Thus, some systems are best for well-structured and less complex problems, while others are best for ill-structured, complex, and unbounded problems. Knowledge of the different types of systems is critical for crisis management.

Crisis Management

This workshop introduces participants to the fundamentals of crisis management. It presents a framework that shows clearly the critical activities and programs all organizations need to have in place before, during, and after major crises. It allows the participants to analyze their own organizations with regard to how well prepared they are for major crises, and features numerous experiential exercises so that participants can practice and develop the necessary skills to cope with complex problems and manage major crises.

Goals and Objectives

All of the above workshops emphasize how to:

  • Ask the “right” questions
  • Formulate problems from multiple perspectives
  • Anticipate and analyze multiple stakeholders
  • Be aware of and to challenge critical underlying, taken-for-granted assumptions
  • Apply critical thinking to crisis management
  • Cope with and formulate complex, messy problems

Contact us to inquire about developing a customized workshop for your organization.

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