Category Archives: Blog
Crisis Management and the Error of the Third Kind: The Dangers of Solving the Wrong Problems Precisely
One of the most important but least known errors is the Error of the Third Kind, or E3 for short. E3 is the “error associated with solving the wrong problems precisely.” Indeed, what good does it do to get precise … Continue reading
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Tagged crisis management
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Tearing Down the Walls: The Interdisciplinary Nature of Crisis Management
The late great distinguished Social Systems Thinker par excellence, Russell L. Ackoff said it best of all: “Nature is not organized in the same way that universities are.” The fact that universities put Engineering and Physics in one part of … Continue reading
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Tagged crisis management
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Internal Assassin Teams: The Best Protection for Crises
While there are no sure-fire methods that will guarantee that one is prepared for any and all crises, Internal Assassin Teams are among the best of all of the known alternatives. At the same time, it’s also one of the … Continue reading
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Tagged crisis management
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The Key Role of Personality in Crisis Management
The Myers-Briggs Personality Framework, which is encapsulated in the Myers Briggs Typology Indicator or MBTI is crucial to the understanding of Crisis Management (CM). Before I begin, I need to acknowledge that the MBTI is not without substantial controversy. Its … Continue reading
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Digging Deeper: Crisis Management, A Special Form of Inquiry
Given that so much is riding on it, Crisis Management (CM) expressly calls for a special in-depth examination in terms of an IS. Basically, an IS is a systematic way of producing knowledge with respect to an important matter. Specifically, … Continue reading
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Crisis Audits: The Lifeblood of the Socially Responsible Organization
Crisis Audits are the foundation of the Socially Responsible Organization. They are fundamental in assessing the crisis potential of organizations They are thereby the foundation upon which the Crisis Management (CM) plans and preparations of an organization are built. Because … Continue reading
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Tagged Business, crisis management
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Cybersecurity Crisis Management: What Can Go Wrong and How to Get It Right
by Natalia Smalyuk and Ian I. Mitroff Solar Wind, the Colonial Pipeline, Canada Post. Hardly a week goes by without a massive hack hitting the headlines. The new pandemic of attacks, with threat actors targeting critical sectors, from public service to infrastructure … Continue reading
Posted in Blog, Business, Crisis Management, Media + Politics
Tagged Business, Cyber Defense, Cyber Security, Cybersecurity, hacking
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A Pandemic of Ignorance and Obfuscation: Why We Repeatedly Fail to Heed the Serious Warning Signs of Major Crises
By Ian I Mitroff and John Radke Center for Catastrophic Risk Management, UC Berkeley A front-page article in the Monday, March 30, 2020 edition of The New York Times is nothing less than devastating : The “Fail-Safe System that the … Continue reading
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Tagged COVID-19, crisis management, pandemic
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Proactive Crisis Management: Learning from the Best
As one of the principal founders of the modern field of Crisis Management, my colleagues and I have been studying and consulting with major organizations for nearly 40 years regarding their crisis plans and preparations. We’ve been privileged to see … Continue reading
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Corona Virus: A Prime Example Of A Wicked Mess
As one of the principal founders of the modern field of Crisis Management and a lifelong practitioner of Systems Thinking, I’ve been studying and researching large-scale systems crises for nearly 40 years. The Coronavirus is one of the worst crises … Continue reading
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Ian Mitroff | Mitroff Crisis Management 