Tag Archives: crisis management
Crisis Management and the Error of the Third Kind: The Dangers of Solving the Wrong Problems Precisely
One of the most important but least known errors is the Error of the Third Kind, or E3 for short. E3 is the “error associated with solving the wrong problems precisely.” Indeed, what good does it do to get precise … Continue reading
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Tearing Down the Walls: The Interdisciplinary Nature of Crisis Management
The late great distinguished Social Systems Thinker par excellence, Russell L. Ackoff said it best of all: “Nature is not organized in the same way that universities are.” The fact that universities put Engineering and Physics in one part of … Continue reading
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Internal Assassin Teams: The Best Protection for Crises
While there are no sure-fire methods that will guarantee that one is prepared for any and all crises, Internal Assassin Teams are among the best of all of the known alternatives. At the same time, it’s also one of the … Continue reading
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The Key Role of Personality in Crisis Management
The Myers-Briggs Personality Framework, which is encapsulated in the Myers Briggs Typology Indicator or MBTI is crucial to the understanding of Crisis Management (CM). Before I begin, I need to acknowledge that the MBTI is not without substantial controversy. Its … Continue reading
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Digging Deeper: Crisis Management, A Special Form of Inquiry
Given that so much is riding on it, Crisis Management (CM) expressly calls for a special in-depth examination in terms of an IS. Basically, an IS is a systematic way of producing knowledge with respect to an important matter. Specifically, … Continue reading
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Crisis Audits: The Lifeblood of the Socially Responsible Organization
Crisis Audits are the foundation of the Socially Responsible Organization. They are fundamental in assessing the crisis potential of organizations They are thereby the foundation upon which the Crisis Management (CM) plans and preparations of an organization are built. Because … Continue reading
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Tagged Business, crisis management
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A Pandemic of Ignorance and Obfuscation: Why We Repeatedly Fail to Heed the Serious Warning Signs of Major Crises
By Ian I Mitroff and John Radke Center for Catastrophic Risk Management, UC Berkeley A front-page article in the Monday, March 30, 2020 edition of The New York Times is nothing less than devastating : The “Fail-Safe System that the … Continue reading
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Tagged COVID-19, crisis management, pandemic
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Technology’s State of Crisis Demand Crisis Management
San Francisco Chronicle, September 16, 2018, p. E7. Make no mistake about it, technology is in a state of crisis of its own making. Technology has betrayed our deepest sense of trust and well-being. It has allowed itself — indeed, … Continue reading
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Tagged crisis management, technology
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Colleges and Universities Are Ill-Prepared for Crises
When my colleagues and I first started doing surveys of the crisis preparedness of major colleges and universities, we were shocked but not totally surprised to find that as poorly prepared large business organizations generally are for major crises, colleges and universities were even worse off. It is not that they are completely unprepared. Rather, the difference is between the crises that they are relatively well prepared for versus those that they barely prepared for, if at all. Continue reading
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Tagged child abuse, colleges, crisis management, Penn State University, universities
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Ian Mitroff | Mitroff Crisis Management 